目录:
- 女孩,你真厉害?
- 流行歌女歌手凯蒂·佩里(Katy Perry):国际微笑
- 不要否认你的分歧
- 让我们直接定义
- 读者投票:您的头饰怎么样?
- 广播Diva Oprah Winfrey
- 规则1:通过找到需求然后满足需求来培养专业知识
- 政治女主角希拉里·克林顿
- 专长需要调味
- Beyoncé Sings the Diva Anthem
- Tell Your (Short) Story
- Singing Diva Mariah Carey
- Rule 2: Effectively Self-Promote
- Reach Out to Others to Share Your Good News
- 10 Self-Promotion Ideas For the Office Diva
- Diva, Don't Be Shy! Promote Your Talents
- Tip 3: Build an Entourage of Devoted Supporters
- Diva How-To: Build A Fan Base
- Publishing Diva J.K. Rowling
- Tip 4: Act the Part and Own the Room
- Inspirational Ted Talk: Fake It Until You Become It -- Your Body Language Shapes Who You Are
- How to Make Your Best Impression
- Tip 5: Know the Difference Between Diva and Difficult Employee
- There's a Fine Line
- Olympic Divas Revel in the Spotlight
- How NOT to Manage Divas and Other High Performers
- Summary: The 5 Rules Of Divadom
- Cultivate Expertise by Finding a Need, Then Filling It
- Effectively Self-Promote
- Build an Entourage of Devoted Supporters
- Act the Part and Own the Room
- Know the Difference Between Diva and Difficult Employee
- '70s Disco Diva Donna Summer: She Works Hard For the Money
办公室女主角。女孩,这是你吗?拥抱你的天后!了解如何获得您的才华和努力应有的掌声和认可。
Titaillette,CC-BY-3.0,通过Pixabay,由FlourishAnyway修改
女孩,你真厉害?
火热。苛刻。高维护。那就是您在办公室 度过愉快的一天 。
女孩,您是Office Diva,您已决定拥抱自己的女神。让他们称呼他们他们会怎样。(我们都知道讨厌的人会讨厌。)但是,请知道这一点:当谈到您的工作方式时,您会继续进行下去。等等。
您有能力,有信心并受过良好教育。您优雅,时髦,处在游戏的顶端。sis,实际上,您 拥有 游戏。
有些人试图让你失望,但女友,你并没有堕落。不,您要保持“备份,发现”这些赔率。现在,您的光芒如此耀眼,以至于其他那些立方体居民都需要遮阳。
那是因为没有人会靠近你,除非你让他们。
流行歌女歌手凯蒂·佩里(Katy Perry):国际微笑
不要否认你的分歧
成为办公室女主角是一门艺术。有模仿者,模仿者和大量的小品。但是你-好吧,女士,你才是真正的交易。
让我们直接定义
维基百科将“ diva”定义为具有杰出才能的女性,通常包括歌手和女演员等名人。这是一个意大利语单词,最初用于歌剧歌手。
但是,我们正在将该定义扩展到任何工作领域的动态,例如政治,体育和媒体。我们还包括那些实力雄厚的公司员工,他们是大大小小的企业背后的智囊和人才。
无论您是数据女神,销售女神还是两者之间任何利基的女神…您都知道自己是谁。
这是我们定义Diva的方法:
炸药表演者
我绝对自信,
胜过一切的胜利
寻人专家。
读者投票:您的头饰怎么样?
广播Diva Oprah Winfrey
19岁那年,奥普拉·温弗瑞(Oprah Winfrey)参加了一场本地演出,共同主持晚间新闻。现在,她是亿万富翁,慈善家,许多书籍的合著者,并创立了自己的电视网络和杂志。她热情的个人风格促进了一种自白的文化。
艾伦·莱特(Alan Light)通过Wikimedia Commons,CC-BY-SA 3.0
规则1:通过找到需求然后满足需求来培养专业知识
女孩,您知道自己做得很好,但是请告诉我们: 您的专业知识是什么 ?
- “ 我分析数据,以便业务数字讲述一个令人信服的故事。 ”
- “ 我为全球最大的消费品公司招募顶级销售人才。 ”
- “ 我帮助食品制造商达到USDA和FDA的要求。 ”
当别人问你做什么时,请不要让他们觉得你的工作职位无聊。那没什么。相反,以此为契机描述您的专业知识。
大多数人可以要求在专业 的东西 ,即使是很窄的。但是,他们可能不会
- 意识到
- 知道如何简洁地打包以进行通信
- 了解如何向需要它的人展示其相关性和价值,或者
- 成长并转变他们的专业知识以跟上变化的步伐。
政治女主角希拉里·克林顿
迪娃·希拉里·克林顿(Diva Hillary Clinton)从阿肯色州第一夫人到美国第一夫人,纽约参议员,总统竞争者和前国务卿,经历了漫长的历程。虽然她没有当选总统,她仍然是一个女神。
Chatham House通过Flickr,CC-BY-SA 2.0
专长需要调味
专家对特定的实践领域提出了要求。其他人则向他们寻求有关其主题知识的答案和建议。
在许多领域,被视为专家的专家需要长达 10,000个小时的精心实践( 或大约10年的经验)。1因此,成为专家和Office Diva涉及专业的“调味”。
The Office Diva finds her professional niche based on her experience, natural affinity for a specialty, and what talents are in demand. She finds a business need and then fills it. Strategic, the Office Diva carves out her niche based not only on what her employer needs but also on where her field or industry is going .
Whereas her specialty area might bore, overwhelm, or confuse others, the diva is delighted that it does, because that allows her the opportunity to shine more brightly. She acquires respect as she shares answers and solutions.
The Office Diva understands that finding a valued niche means that her reputation and credibility grow along with her knowledge. As her expertise becomes more well-known, she acquires more influence, power, and control.
As this occurs, the Office Diva discovers that she can increasingly name her price, her terms, and even have a voice in who she chooses to work with. Now, dahhling, that's the glory of Divadom!
Own Your Diva Status
There's nothing wrong with being phenomenally competent at what you do and promoting the talents that your offer the world.
Beyoncé Sings the Diva Anthem
Tell Your (Short) Story
The Office Diva has learned that it's not simply what she knows but how she markets her expertise—both inside and outside her company. Therefore, she takes the time to build her personal brand. She communicates mastery of her niche in 10 words or less. This expertise statement helps her answer the proverbial " What do you do ?" question.
Additionally, the Office Diva can succinctly explain to co-workers, clients, and executives why her expertise is relevant to the situation they face and what value (or results) she can deliver. She describes the problem then casts herself as the solution.
As an example, consider the Office Diva who proclaims, " I help federal contractors achieve OFCCP compliance. " She should be able to briefly articulate what a federal contractor is, offer a dollar estimate of the company's federal contracts (her relevance), and rattle off the impacts of not complying with regulations (her value).
When you've done that convincingly, heads turn and ears perk up. And then, Diva, the floor is yours!
Singing Diva Mariah Carey
Pop Diva Mariah Carey's voice ranges more than five octaves, and she writes most of her own songs. On the list of best-selling female artists of all time, she ranks #3.
Sgt. Michael Connors via Wikimedia Commons, Public Domain
Rule 2: Effectively Self-Promote
Girl, stop being so shy. There's nothing wrong with self-promotion when you have the expertise and authority to support your claims.
You don't have to be the world's premier expert at what you do—just expert enough . Stop waiting for someone to crown you an authority. If you're already there, you know it!
Reach Out to Others to Share Your Good News
An Office Diva actively engages other professionals both inside and outside the workplace. Whether it's in the lunch room, at a professional conference, or waiting for a client meeting to begin, she asks key questions then actively listens to the answers.
She understands that efficient self-promotion means determining who key players and decision makers are. She gets these people talking about their favorite topic—themselves.
The Diva knows her clients, her potential competition, and what factors drive their attitudes and decisions on key matters. She identifies and discusses the business problems that keep them up at night. She develops understanding of their challenges, opportunities, goals, and talents. In so doing, she also earns the right to share the same information about herself.
Even if you don't think their issues may be immediately relevant to you, your new learnings may allow you to create broader context and linkages that could prove valuable in the future.2
When you self-promote, consider ways you can help one another. Talk about your track record and connect the dots between your expertise and others' business problems.
Share what drives your expertise forward:
- What results have you achieved in the past?
- What problems have you solved?
- What big learnings do you have to share?
- How have you inspired others to achieve more?
- What excites you?
- What business issues do you foresee becoming more important in the future?
If you self-promote effectively, you'll find that others will begin to promote your personal brand for you through word-of-mouth.
Girl, if the tiara fits, wear it.
(C) FlourishAnyway
10 Self-Promotion Ideas For the Office Diva
- Join the digital conversation. Use LinkedIn, Google+ circles, Twitter, and other social media platforms to gain recognition. Actively share with professionals inside and outside your company, field, and industry.
- Ask for LinkedIn endorsements or written feedback from clients, co-workers, and others. Testimonials come in handy during performance evaluations and job hunting. Make sure to return the favor.
- Attend and actively participate in industry and professional conferences.
- Showcase your expertise by writing guest posts for blogs, creating a video tutorial, or giving a speech to a community or professional group.
- Mentor a Diva-In-Training (or a divo , her male equivalent). She'll never forget you, and she'll sing your praises.
- Be a people and expertise connector—the common link that introduces other experts, decision makers, and leaders to one another.
- Enthusiastically express your admiration for people who are good at what they do. Inspire and encourage others experiencing temporary setbacks by sharing a personal story.
- Set up "informational" lunch meetings with people in the organization you admire—influencers, experts, and leaders. Ask them how they got to be so awesome. (Just don't be weird about it.)
- Volunteer to work on inter-departmental task forces and committees so you can expand your expertise and your connections.
- Acquire additional training outside of your area of expertise. Stay connected to fellow trainees. Share what you've learned with people who need to know.
Diva, Don't Be Shy! Promote Your Talents
An Office Diva self-promotes her awesomeness. When asked, "What do you do?" she doesn't offer a job title. She summarizes her expertise in 10 words or less. That's impact!
Alexis3 via Pixabay, CC-BY-SA 3.0
Tip 3: Build an Entourage of Devoted Supporters
Office Divas know that no one succeeds alone. They build an entourage consisting of a committed circle of trusted supporters, or fans.
The diva's devotees provide mutual support and advice, facilitate connections with others who can help, and promote the diva's professional brand (i.e. , her expertise and reputation). In return, the Office Diva does the same for them. The diva knows that people feel compelled to help those who have helped them.
Diva How-To: Build A Fan Base
People like to be associated with winners, experts, and authorities. Thus, a diva begins to build her entourage as she shares her expertise, vision, and track record. Like-minded others are drawn to her success. They believe in her story and recognize that she may prove helpful to them.
Diva, strategically handpick your followers by providing them with
- useful information,
- assistance, or
- a referral.
Make sure they know your story (and you, theirs). Ask for their feedback, assistance, or ideas on small issues at first. Genuinely compliment them. Show them that you
- are action-oriented,
- a risk-taker,
- are willing and able to help them,
- can withstand criticism, and
- have big dreams.
And then let them bring other fans to you.
Publishing Diva J.K. Rowling
During the seven years that it took her to write the first Harry Potter book, J.K. Rowling faced divorce, her mother's death, and poverty. Her Harry Potter series launched her to superstardom. Harry Potter is the all-time best-selling book series.
Daniel Ogren via Wikimedia Commons, CC-BY-SA 2.0
Tip 4: Act the Part and Own the Room
For most people, meetings are the menace of office productivity. On average, employees spend 5.6 hours trapped in them. Knowledge workers and managers typically spend 25-80% of their time in meetings.3
But the Office Diva uses meetings as an opportunity to showcase
- her good judgment
- expertise
- communication skills.
Let's face it: Meetings typically expose you to a broader variety of influencers from across your organization and even outside your company. This includes clients, executives, consultants, and people who work in other departments.
Each of them evaluates you by how you walk into the room, how you sit, how well you listen, comments you make, and who you seem to ally yourself with. You can influence their perceptions.
Inspirational Ted Talk: Fake It Until You Become It -- Your Body Language Shapes Who You Are
How to Make Your Best Impression
To make your best impression:
- Make a Rock Star Entrance. Enter the room like you belong there. In only 1/10 of a second, people form impressions based on a stranger's face, and those impressions are difficult to change.4 Smile, and go in with a purpose. Studies show it affects the "emotional temperature" in the room.
- Communicate With Confidence. You were included in the meeting for a reason, so share your experience and viewpoint. Ask questions to show engagement. Speak up so you're loud enough to be heard. Don't delve into too much detail. Be succinct and to-the-point.
- Watch Your Nonverbals. Adopt great posture and a firm handshake. Keep your chin up, avoid slouching, and maintain eye contact to connect with others. Be aware of body language such as over-gesturing (e.g., repetitively tapping a pen) or turning away from people. And watch where you sit around the conference table.
- Tune In. Focus on the social situation at hand. Almost 91% of employees in one study admitted to daydreaming in meetings, and 39% acknowledged sleeping.5 Be present mentally, rather than answering emails or thinking about where you're going for lunch.
- Look the Part. Your "work uniform" should convey competence, confidence, and class. Watch skirt length, the amount of skin you show, and those shoes. I once worked with a diva wannabe who wore skirts so short that when she sat down and crossed her legs, others could look straight up her dress. That's the wrong impression, though a memorable one.
Tip 5: Know the Difference Between Diva and Difficult Employee
Diva, let's face it: You know that you're all that. But think before you act out.
Hissy fits, alienating co-workers, slamming things down when you don't get your way—these episodes of high drama are unbecoming of anyone. In addition, research shows that professional women who display anger are perceived as lower in status, more "out of control" and less competent.6
There's a Fine Line
If you don't have sufficient soft skills, you may cross the line between Office Diva and difficult employee. Trouble indeed.
Public Domain Pictures via Pixabay, CC-BY-SA 3.0
Although it's unfair— because angry men are not penalized in this way —remind yourself that such behavior is inconsistent with the image you want to project. Do you really want high drama to detract from your awesomeness?
Remember that "soft skills" such as getting along with team mates and being professional and courteous are just as important as your technical expertise . Somewhere there is a line between Office Diva and difficult employee.
Just make sure you know where that line is.
Olympic Divas Revel in the Spotlight
Downhill skiiers Tina Maze from Slovenia and Dominique Gisin from Switzerland tied for the Gold Medal in the 2014 Winter Olympics. Here, they share the spotlight with Bonze medal winner Lara Gut from Switzerland.
M. Smelter via Wikimedia Commons, CC-BY-SA 3.0
How NOT to Manage Divas and Other High Performers
Management Mistake & Rationale | What It Does To High Performers | Potential Impact On Employers |
---|---|---|
The employer provides ever-changing priorities and business initiatives, believing it reflects the nature of the business environment they're in. |
When new initiatives are like Baskin Robbins' Flavor-of-the Month, employees begin to feel jerked around. They sense that the organization has no clear sense of direction. They tune out. |
According to a Gallup poll, 71% of American employees are "not engaged" or "actively disengaged" from their work. They are emotionally tuned out from their work, less likely to be productive, and more likely to turnover. |
The employer claims to pay for performance but doesn't sizably differentiate rewards and recognition for high and low performers. Management believes employees should feel lucky to have a job. |
High performers thrive on merit-based reward and recognition. Failure to differentiate levels of pay, career progression, bonuses, and awards creates deep dissatisfaction. |
According to a 2014 survey by CareerBuilder, 45% of employees dissatisfied with advancement opportunities intended to leave. |
Managers believe they don't have the luxury of allowing people to work on what they're good at. |
Assigning a high performer tasks that anyone (less talented) could do will make them feel bored and disengaged. |
39% of employees in CareerBuilder's survey reported feeling underemployed. One in five employees plan to change jobs in 2014. |
Management demands employees "do more with less." They believe high performers can take on significantly higher workload without consequences. |
Just because a high performer is capable of taking on mountains of extra work doesn't mean they don't feel the strain. They feel stress and need Work/Life Balance, too. |
According to a poll by the non-profit Families and Work Institute, more than half of employees felt overworked and overwhelmed. |
Summary: The 5 Rules Of Divadom
-
Cultivate Expertise by Finding a Need, Then Filling It
-
Effectively Self-Promote
-
Build an Entourage of Devoted Supporters
-
Act the Part and Own the Room
-
Know the Difference Between Diva and Difficult Employee
'70s Disco Diva Donna Summer: She Works Hard For the Money
Notes
1Szalavitz, Maria. "10,000 Hours May Not Make a Master After All." TIME.com. Last modified May 20, 2013.
2 Warrell, Margie. "Self-Promotion Is Not Crucial (Unless You Want To Get Ahead!)." Forbes. Last modified April 29, 2013.
3Oklahoma State University. "Meeting Analysis: Findings from Research and Practice." Last modified 2001.
4 Wargo,Eric。“多少秒才能获得第一印象?” 心理科学协会。上次修改时间为2006年7月。https://www.psychologicalscience.org/index.php/publications/observer/2006/july-06/how-many-seconds-to-a-first-impression.html。
5 INFOCOM。“美国会议。” Verizon。上次修改时间为2014年。https://e-meetings.verizonbusiness.com/global/zh/meetingsinamerica/uswhitepaper.php。
6 Brescoll,Victoria L.和Eric L. Uhlmann。“一个愤怒的女人能提前吗?工作场所的身份授予,性别和情感表达。” 心理科学 19,没有。3(2008):268-275。
©2014 FlourishAnyway